Shipping & Delivery

Shipping & Delivery Policy

At LUKAMOVE, we're committed to delivering your order safely and on time. Every order is carefully packed to ensure it reaches you in perfect condition.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During new launches or sale periods, processing times may be slightly longer.

Shipping & Delivery

We currently ship across India.
Once dispatched, orders are typically delivered within 5–7 business days, depending on your location and courier operations.
Delivery timelines are estimates and may occasionally vary due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

We may offer free shipping on eligible orders or during promotional campaigns.

Order Tracking

Once your order has been shipped, you'll receive a tracking link via email or SMS so you can monitor your shipment in real time.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier partner issues, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address, PIN code, and contact details are accurate before placing your order. LUKAMOVE is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We'll review your request and resolve it as quickly as possible.